Shipping Policy

Shipping Policy

At NESTBIRDY, we strive to handle your order quickly, efficiently, and in an environmentally friendly way – we always choose the most sustainable delivery methods. Below you will find details about our shipping costs and delivery times.

Processing Time

Orders placed on weekdays before 23:59 are processed and shipped the same day. Orders placed on weekends or public holidays are shipped the next working day. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Shipping Costs

At NestBirdy, we always select the greenest and most eco-friendly delivery option. The good news is that this sustainable shipping is always free for our customers, regardless of order size or destination country.

Delivery Times by Country

Our estimated delivery times are 5–7 working days, including weekends, for the following countries:

• Netherlands: 5–7 working days
• Belgium: 5–7 working days
• Germany: 5–7 working days
• Other countries: 5–7 working days

Please note that these delivery times are approximate and may vary depending on external factors such as shipping partners and any public holidays.

Delays

Although we do everything we can to deliver your order within the expected timeframe, delays may occur due to circumstances beyond our control, such as customs checks or exceptionally high demand at the courier. NESTBIRDY is not responsible for delays caused by such external factors.

Tracking Information

Once your order has been shipped, you will receive an email with tracking information so you can follow your parcel.

Lost or Damaged Parcels

If your parcel arrives damaged, please contact us immediately at support@nestbirdy.com and attach photos of the damage. For lost parcels, please check the tracking information and contact the shipping company. We are always here to assist you further.